Service Desk Analyst Question & Answers - Part-1

Q:- What is Operating system ?

A:- Operating system is the application which communicate with Hardware and software, without Operating System there is no use of hardware.

Q:-What is Difference between Client OS and Server OS.

A:- Client OS system is like Windows 7/8/10, We use client operating system for daily work and only one person can login at a time where in Server OS used to manage all Network resources centrally, eg. Client/Server OS/Printers/Mobile device.

Q:-Edition of Microsoft Operating system ?

A:- Home Edition/Professional Edition/Enterprise Edition.

Q:- Recommended Hardware for Windows 7/8/10 32bit.

A:- GB RAM/ dual core/15GB HDD.

Q:- Recommended Hardware for Windows 7/8/10 64Bit.

A:- 2 GB RAM/ Dual core/20GB HDD.

Q:- What is Microsoft Office ?

A:- MS Office is daily needs software package which comes with - Excel, PowerPoint, word, outlook, OneNote.

Q:- What is Microsoft O365 ?

A:- O365 is latest Version of MS Office 2016.

Q:- What is Outlook ? How to configure it?

A:- Outlook is application which is used to manage emails. start-control panel-mail-show profile-add-fill out user info.